Terms and Conditions

By booking a service with Rico Sports Massage Therapy, you agree to the following terms and conditions.

Booking and Payment

  • Payments can be made on the day of your session. You are not required to pay when booking.

  • However, please note that cancellations without a valid reason will not be tolerated and could result in future services being withheld.

Cancellation and Rescheduling

  • Appointments can be cancelled or rescheduled up to 72 hours before the scheduled session without penalty.

  • Cancellations made within 48 hours will incur a 50% cancellation fee.

  • No-shows or cancellations within 24 hours of the appointment will result in the full session fee being charged.

Late Arrivals

Please arrive on time. Late arrivals may result in a shortened session to accommodate the next client, and full session fees will still apply.

Health and Safety

We follow strict hygiene protocols to ensure a safe and clean environment for all clients. If you are feeling unwell, we ask that you reschedule your appointment.

Health and Safety Policy

At Rico Sports Massage Therapy, your health and safety are our top priority. We maintain the highest standards of cleanliness and hygiene, including:

  • Disinfecting all equipment and surfaces between clients

  • Frequent hand washing and use of hand sanitiser

  • Using clean linens and towels for every session

If you have any health concerns or are feeling unwell, please let us know so we can reschedule your appointment.

Cookie Policy

We use cookies to improve your experience on our website and to provide personalized content.

What Are Cookies?

Cookies are small files stored on your device that allow us to track website traffic and remember your preferences.

Types of Cookies We Use

  • Essential Cookies: These are necessary for the website to function properly.

  • Analytics Cookies: Used to track website performance and user behaviour, helping us improve our service.

Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on our website.